Dear guests,

We are delighted that we were able to open our doors to welcome you at The Kingston 1 Hotel.

We are ready to make your experience unforgettable during these difficult times.

Thinking about your safety we set up the exemplary standards of service, housekeeping, security, health and safety. Our hotel cleanliness program protects our guests and our team members. We have a clear system in place with best practices and protocols we’ve developed over the last several months, allowing our guests to rest easy with us and focus on enjoying the luxury we offer.

OUR GUIDLINE

NHS Track & Trace – We are supporting the NHS Covid-19 Track & Test service. We are required by law to record and retain for a period of two weeks the names and contact details of all visitors to the property. This information will be supplied to NHS Track & Test service on request. We urge you to download the NHS COVID-19 app and to scan the QR code which is displayed at all entrances to the hotel and spa.

Arrival Health Questionnaire – You will be asked to complete a health questionnaire upon arrival.

Face coverings – Face coverings will be required in all public areas.

Social Distancing – Please respect the social distancing measures in place.

Housekeeping Protocols

– We have cleaned your bedroom with extra care and sanitised it using an electrostatic sprayer.

– We have removed non-essential items to minimise any contamination risk.

Activities – Books, newspapers, etc. will be arranged in advance to assure sanitisation between use

The General Manager is responsible for all aspects of our ‘COVID-19 Secure’ operating plan. You can contact the Duty Manager at any time prior to, and during your stay, should you have concerns related to this or any other matter.